WELCOME

A-1 Insurance Agency has provided Insurance for individuals and businesses since 1983. We have built our reputation on trust and service. We are an Independent Insurance Agency and offer various types of Insurance coverage to protect your unique needs. We pledge to work with you and design a plan to fit your situation and budget. Currently we are Licensed to sell Insurance in the State of Indiana. We have 2 conveniently located offices in Indianapolis: South at 4030 S. Emerson Ave. Suite E Phone 317-787-4995. North at: 2929 E. 96th St. Suite A. Phone 317-844-3049 or Toll free 1-877-787-4995.

THE INDEPENDENT AGENCY ADVANTAGE
As an independent agency representing multiple property, casualty, life and health companies and serving thousands of clients throughout the region, A-1 Insurance Agency doesn't simply sell insurance- it "shops" the available insurance markets, then selects a program specifically tailored to meet the client's unique requirements. A-1 Insurance Agency is able to offer services and benefits not always available from individual insurance companies, such as a wide selection of policies, objectivity when analyzing and identifying client’s needs, plus customized payment schedules.

TRUSTED CHOICE® PLEDGE OF PERFORMANCE
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparallel advocacy. As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

• Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
  
• Guide you through the claims process for a prompt and fair resolution of your claim.
  
• Help you solve problems related to your coverage or account.
  
• Explain the coverage and options available to you through our agency, at your request.
  
• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  
• Provide 24/7 services to our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  
• Use our experience and multiple company relationships to customize your coverage as needed.
  
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
  
• Treat you with respect and courtesy.
  
• Conduct our business in an ethical manner.
  

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.