Privacy Policy

NOTICE OF POLICIES AND PRACTICES OF THE DICLOSURE OF NONPUBLIC PERSONAL INFORMATION

At the A-1 Insurance Agency & Action Insurance Group, Inc., your privacy is important to us and we are committed to protecting your privacy and earning your trust. We are required by federal statute, specifically the Gramm Leach Bliley Act, to provide you with certain information about our practices regarding the nonpublic person information we obtain from you and about you in the ordinary course of business. Our practices of information gathering in order to provide your personal insurance are usual, appropriate and acceptable method for the purposes of insurance underwriting and reinsurance. We collect information about people and property to quote and service insurance policies and provide comparison rates. Some of this is called “Nonpublic Personal Information” which generally means information that is provided by you, obtained by us, or that results from your transactions with us. It does not include information available to the general public.

We collect the following categories of nonpublic personal information in the normal course of business:
– Information we receive from you on applications or other forms;
– Information about your transactions with us, our affiliates, or others, such as arising from any claims you have presented, or your coverage with an affiliate of ours;
– Information we receive from a customer-reporting agency, including credit scores, motor vehicle records and loss history information

We may disclose any of the nonpublic personal information you share with us to affiliates, however, we will do so only to affiliates or third parties who help us perform our business function of underwriting and pricing your insurance, settling claims, and otherwise servicing you and your policy(ies). This would include the following types of nonaffiliated entities: consumer reporting agencies, insurance adjusters, rating bureaus, insurance department regulators, insurance agencies, property inspectors, and other insurance support organizations. Disclosures to the entities described here are permitted by law, and we only disclose your nonpublic personal information as permitted by law. Also, we do not disclose nonpublic personal information about former customers except as permitted by law. At the A-1 Insurance Agency & Action Insurance Group, Inc., we notify each employee of our strict employment policy against any employee accessing nonpublic personal information for any reason other than to fulfill their job requirements or as permitted by law. All employees are also required to report to their supervisor any unauthorized use of customer’s and consumer’s nonpublic personal information of which any employee becomes aware, so that the matter may be investigated and appropriate disciplinary action taken. We use your Internet Provider (IP address to help diagnose problems with our server, and to administer the website. IP addresses are used to track a user’s session. This information gives us a better idea of which areas of the site are useful and which areas are not. Further, we will not solicit you as a result of you accessing our website. Our site’s registration forms, found in the Agent’s and Policyholder’s Areas, require users to enter unique identifiers (such as a policy number). These unique identifiers are collected to verify the user’s identity. This site contains links to other sites. A-1 Insurance Agency & Action Insurance Group, Inc.,are not responsible for the privacy practices or the content of these other websites. A cookie is a small data file that certain websites write to your hard drive when you visit them. Cookies can be used to collect information such as User ID, passwords, shopping baskets, etc. At this time, this site collects system generated cookies only. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. If you have any questions about this privacy statement, or the practices of this site, please contact our web administrator.

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